Appointments
Who do I see?
Routine appointments
Online Consultations via Anima
Online consultations allow you to provide plenty of information which enables the doctor to assess your concerns and recommend the best course of action.
Once submitted, we will respond as soon as possible. Anima is open to everyone and does not require a login.
By submitting an online consultation via Anima, your responses will be reviewed by a Clinician, who will determine the most appropriate next steps for your care. This could include a prescription, a phone call, or an in-person appointment with one of the following clinicians: GP, Paramedic, Advanced Nurse Practitioner, Musculoskeletal Practitioner (FCP) or Pharmacist.
We also use Anima to distribute online questionnaires for medication reviews.
Additionally, Anima can be used to reach us for administrative requests, such as extending a sick note.
Please click here if you would like to complete an online consultation with Anima.
For more information on Anima, click here.
Cancelling your appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- using the GP online system: SystmOnline
- phone us on 01702 202514 for Hockley Medical Practice or 01268 774477 for Church View Surgery and follow the instructions on the phone
Extended Access
Out-of-Hours Appointments
We want to give you appointments at times that suit you.
We have listened to feedback and are changing out-of-hours appointments to make them better.
What You Will Get
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Access to more healthcare professionals:
GPs, nurses, Healthcare Assistants and Phlebotomists. -
The type of appointment you want:
Face-to-face, telephone, video, or online. -
Appointments closer to home when possible, to make travel easier.
When Are They Available?
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Some weekday mornings and evenings
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Saturdays
Important:
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Appointments may not be at your usual GP surgery.
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You will be told where your appointment will be when you book.
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You cannot walk in — appointments must be booked in advance.
How to Book
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Contact your regular GP practice as usual.
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They will tell you:
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What appointments are available
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Which healthcare professional is best to see you
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More Information
We work with other local GP practices as part of the Rayleigh & District Primary Care Network.
Find out more here: www.rayleighanddistrictpcn.nhs.uk
Home Visits
A request for a home visit can be made but patients are reminded that it is preferable that consultations take place in the surgery where diagnostic facilities are ideal.
Emergency requests can be made at any time, but it is essential that the nature of the emergency is stated as home visits are usually restricted to Elderly, housebound, or seriously ill patient.
